Shipping policy

Shipping Policy

Thank you for shopping with Apneex. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after successful order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high order volumes, festivals, or promotional periods, processing times may be slightly longer.

Shipping Time

  • Standard delivery time is 3–7 business days for most locations across India.

  • Deliveries to remote or rural areas may take 7–10 business days depending on courier availability.

  • Delivery timelines are estimates and may vary due to weather conditions, public holidays, natural disasters, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Free shipping may be offered on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable). You can use this tracking information to monitor your shipment's delivery status.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details while placing an order.

Apneex shall not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery by emailing apneex01@gmail.com with your order number and supporting photos, if applicable.

Contact Us

If you have any questions regarding shipping, please contact us:

Business Name: Apneex

Email: apneex01@gmail.com

Address: Kamla Nagar, Delhi – 110007, India